Representative: ATOMA-Pay Operations & Reporting
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Reference number: MFS-Oct-2025-1 -
Job type: Permanent -
Kabul
Center
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Organisation Name: ATOMA -
ATOMA Level: 1 -
Posted: 19 Oct 2025
Job requirements
Job Requirements (Education, Experience and Competencies)
Education:
- Bachelor’s degree in computer science is a must.
- Excellent use and hands on experience of SQL.
Experience:
- Minimum of 2-4 years of relevant experience in sales, business development, or account management, preferably within the financial services, telecommunications, or mobile money sector.
- Proven track record of meeting and exceeding sales targets.
- Experience in agent network management or distribution channel development is a strong asset.
- Proficiency in using CRM software and other sales management tools.
- Strong understanding of the Afghan market dynamics and the mobile money landscape.
Training:
- Introductory and intermediate telecoms training
- intermediate Mobile Money ecosystem training
- Communication and presentation skills
- Strong reporting skills
- Customer Experience Management
- Planning and Budgeting
- Customer Relationship Management
Job description
Job Summary
To drive the adoption of ATOMA-Pay mobile money services through effective sales strategies, building strong relationships with agents and customers, and providing accurate and timely sales reports to management. This role requires a proactive individual with excellent communication, interpersonal, and analytical skills.
Duties & Responsibilities
Sales & Business Development:
- Proactively identify and pursue new sales opportunities for ATOMA-Pay mobile money services within assigned territories.
- Develop and implement effective sales strategies to achieve individual and team sales targets.
- Recruit, onboard, and train new mobile money agents, ensuring they understand ATOMA-Pay products, services, and operational procedures.
- Build and maintain strong, long-lasting relationships with existing agents and key stakeholders, providing ongoing support and fostering loyalty.
- Conduct regular market visits to assess competitor activities, identify customer needs, and gather market intelligence.
- Promote ATOMA-Pay services through various channels, including direct engagement, community outreach, and promotional events.
- Educate customers and potential users on the benefits and ease of using ATOMA-Pay mobile money services.
Reporting & Analysis:
- Accurately record and manage all sales activities and customer interactions in the designated CRM system.
- Generate comprehensive daily, weekly, and monthly sales reports, highlighting key performance indicators (KPIs) such as agent acquisition, transaction volumes, revenue, and market penetration.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Provide insights and recommendations to sales management based on data analysis to optimize sales strategies.
- Ensure the accuracy and integrity of all reported sales data.
Operational Support:
- Assist in resolving agent and customer inquiries and issues related to ATOMA-Pay services in a timely and professional manner.
- Collaborate with internal teams (e.g., operations, marketing, customer support) to ensure a seamless customer experience.
- Adhere to ATOMA-Pay policies and procedures, including those related to compliance and security.
Submission Guideline
- Interested applicants can send their applications and resumes (with three valid references) by Oct 29, 2025.
- Please mention the name of the position you are applying for in your email subject line.
- Applications received after the deadline and those that do not meet the requirements mentioned above will not be considered.
- Only shortlisted candidates will be contacted for the interview(s).