ATOMA Store Agent (Female)

  • Reference number: Temp-AS-7-22-2026
  • Job type: Temporary
  • Nimroz
    Center
  • Organisation Name: ATOMA
  • ATOMA Level: 0
  • Posted: 22 Jul 2026

Job requirements

Job Requirements (Education, Experience and Competencies)

Education

  • 12th Grade completed
  • Bachelor’s degree in Business Administration, Marketing, or a related field preferred

Experience

  • 1+ year of experience in a professional environment, sales, or customer service (preferably telecommunications)
  • Familiarity with SIM registration processes and ATRA compliance requirements

Competencies

  • Customer-focused and able to provide excellent service
  • Honest, trustworthy, and maintains high ethical standards
  • Willing to accept and apply ATOMA rules, regulations, and policies
  • Strong communication and interpersonal skills
  • Maintains confidentiality of company and customer information
  • English language proficiency (reading, writing, speaking, and understanding)
  • Good attendance and punctuality record

Job description

Mission / Core Purpose of the JobMission / Core Purpose of the Job

To provide excellent customer service, ensure the availability and accessibility of ATOMA products and services, support customer acquisition and retention, and contribute to the company’s sales and revenue growth.

Duties & ResponsibilitiesDuties & Responsibilities

Key Tasks 

  • Sales of ATOMA products & services
  • Providing services to customers based on customer queries
  • Newline/ATOMA PAY Registration (Webcare Registration Access for ATOMA Stores Role)
  • Re-registration/Edit All (Webcare Edit Access for ATOMA Store Role)
  • SIM Swap (Webcare Edit Access & TT SIM Swap Access for ATOMA Store Role)
  • Addition & Cancellation of VAS services to customers
  • Customer education on ATOMA products & services
  • Complaint handling via TT
  • Ownership & security check-up (customer information view in TT & Webcare)
  • SIM Swap with declaration based on security check
  • Contract change
  • Onboarding new ATOMA PAY customers
  • Customer education on ATOMA PAY
  • ATOMA PAY Cash-in / Cash-out
  • Any other transaction/KPI relevant to ATOMA PAY
Submission GuidelineSubmission Guideline

Interested applicants can send their applications and resumes (with three valid references) by July 28, 2026.

Please mention the name of the position you are applying for in your email subject line.

Applications received after the deadline and those that do not meet the requirements mentioned above will not be considered.

Only shortlisted candidates will be contacted for the interview(s)

Submission EmailSubmission Email